Orders are shipped everyday of the week. Any order received before 3pm will leave the day it has been received, any orders received after that will be sent the next day.

For security, all orders are shipped signature on delivery; these will not be left at the address unattended, which is why we recommend people use their work address if their residence is left unattended during the day.

In no one is in attendance at a specified address a slip will be left in your mail box and the parcel taken to your nearest post office.

Orders less than 3kg are generally delivered within 1 to 2 days to anywhere in Australia. We use Australia Post exclusively as they are very reliable.

Larger orders will generally take between 3 to 5 working days; orders to VIC and NSW usually take 3 days, while orders to QLD, WA and the NT can take up to 5 working days.

If your order has not arrived in due time please contact us, if for whatever reason you can't contact us (which would be in very rare circumstances) it is worthwhile contacting your nearest post office as many drivers don't leave slips and in many cases we find orders there.

All orders are restricted to Australia; all currency is in Australian dollars.