Do you use any cross-contaminated ingredients?
Allergen safety is something we take seriously, so here's the full picture on all allergens in our facility.
Across our range we have products containing dairy, soy, fish, gluten and sesame.
Our Plant Proteins (including products like Earth Protein and Pea, Rice and Soy Proteins) are manufactured in a dedicated production suite, using dedicated production lines and equipment that are reserved for non-dairy products only. These lines are not shared with our dairy-based products, and we follow strict cleaning and hygiene procedures between all production runs to minimise any risk of allergen transfer. The separation, cleaning and processing control is so good, that we are able to be Vegan Certified for these products.
That said, we want to be transparent as our facility also manufactures products containing dairy, soy, fish and collagen elsewhere onsite. Because all these ingredients are present in the same building, there is a very small residual risk of trace-level cross contact — even with dedicated rooms and lines in place. If any trace were present, it would be at a level so low it falls below the detection threshold of standard allergen testing. In practice, this means do not claim our Plant Proteins are produced in a 100% allergen-free environment, even though our processes are specifically designed to keep dairy and non-dairy production separate.
Always check the product label as your definitive source of allergen information, since formulations and manufacturing practices can be updated. If you have a serious allergy, we recommend contacting our Customer Service team team directly — they can provide batch-specific information before you order.
