Customer Support & Accounts
Rewards Program
- How do rewards points work?
- What's a tier?
- When does my tier reset?
- What's the point of 'Whey Cool Points'?
- How do I earn points?
- Is there a limit to the number of points I can earn?
- Do my points expire?
- What do the 'approved', 'pending' and 'cancelled' statuses mean?
- Why did my account balance go down?
- I completed an activity but didn't earn points!
- Can I use my points during checkout?
- How do I leave the Rewards Program?
- What happens if I leave the Rewards Program and decide to join again?
- Where can I report a problem or give feedback?
- How do I use my rewards?
- Can I use more than one rewards voucher per transaction?
- Can I earn points for referring friends?
- Can I write a review to earn points?
