Careers at Bulk Nutrients
Join the Bulk Nutrients team
Bulk Nutrients is Australia’s leading direct to customer supplier of sports and nutritional supplements.
We're extremely proud to have been recently acknowledged with an Employer of Choice award and we're always looking for exceptional talent to join our team.
All our staff help us support our customers' health, fitness and wellbeing by making quality supplements more affordable.
We are an equal-opportunity employer, value diversity and provide meaningful employment and a sense of purpose to our staff.
If you’re passionate about health and fitness, love sports supplements or simply want to be part of an awesome team, come work with us!
Why work at Bulk Nutrients?
Bulk Nutrients is a unique place to work, and we’re willing to bet that you’ll like it here.
We foster a positive and inclusive workplace culture, offer opportunities for all employees to learn and develop their skills, and have fun while we’re at it!
You’ll love it at Bulk Nutrients
Working at Bulk Nutrients is more than just a job. It’s a career that’s both exciting and rewarding.
Here are just a few of the benefits…
- Great work/life balance with flexible work options
- Join a passionate team who love what they do (and have fun while they’re at it!)
- Exclusive discounts on Bulk Nutrients products
- Paid volunteer time
- Access to our commercial grade, onsite gym
- Learning and development opportunities to develop your career
Current available positions at Bulk Nutrients
Below is a list of the current positions available at Bulk Nutrients:
Data Analyst
Bulk Nutrients is Australia’s leading direct-to-customer supplier of sports and nutritional supplements. We're an Employer of Choice and proud to develop, manufacture, and dispatch all our products in Southern Tasmania.
Data Analyst Position Overview
We’re looking for a Data Analyst with a curious mind to join our dynamic Digital Transformation team at Bulk Nutrients.
We are growing our internal data capabilities, and our ideal candidate is someone with the ability (and passion) to interpret and transform data into actionable insights.
Your primary role will be to undertake data analysis of diverse datasets for internal teams as well as maintain and expand on internal BI reporting and visualisation tools.
This position requires critical thinking, a keen understanding of business needs, and the ability to distil complex data into clear recommendations.
We are flexible for the right candidate, with this role available from 0.6 to 1.0 FTE days of the week and hours worked per day can be negotiated. This role could suit a new graduate, a parent returning to the workforce, or even someone semi-retired!
You'll be a part of our Digital Transformation team but will be providing a critical role to all departments, so you must be approachable, flexible and very keen to support other departments.
Apply, join us, and play a pivotal role in shaping Bulk Nutrients’ data-driven strategies.
Position Location
Huntingfield, Tasmania
For the right candidate, a partial work from home option is available; however, candidates must be based in Southern Tasmania as we work on a hybrid model.
Responsibilities:
- Respond to and undertake ad-hoc data analysis for internal stakeholders.
- Develop and maintain accurate models, reports and data visualisation dashboards.
- Collect and process data from various business sources, ensuring data quality and integrity.
- Interpret and identify trends or patterns in large datasets for use in data-driven business decisions.
- Understanding of data protection, privacy legislation and associated requirements.
Qualifications and Skills
Essential:
- Bachelor's degree in a relevant field such as Science, Data Science, Mathematics, Statistics, or a related discipline. Equivalent professional experience will also be considered.
- Strong analytical skills with the ability to collect, organise and analyse significant amounts of information across varying datasets, with attention to detail and accuracy.
- Strong communication skills to convey findings to non-technical stakeholders.
- Ability to work independently and collaboratively.
- Data visualisation skills using tools such as Power BI, or similar.
- Proficiency in data analysis tools and languages such as Python, R, SQL, or similar.
Desirable:
- Understanding of data modelling concepts
- Experience interacting with data warehouses (BigQuery, Snowflake, or similar)
- Experience with digital analytics datasets (Google Analytics or similar)
- Experience with SQL build tools (DBT, SQLMesh or similar)
- Experience in software application development (Node.js, Python or similar)
Why Work at Bulk Nutrients?
We may be slightly biased, but Bulk Nutrients is an amazing workplace.
- Work-Life Balance: Enjoy flexible work options that ensure a healthy work/life balance.
- Passionate Team: Work with a team that’s as committed and passionate as you are.
- Exclusive Perks: Receive exclusive discounts on Bulk Nutrients products.
- Volunteer Opportunities: Get paid while you give back to the community.
- Health & Fitness: Access our commercial-grade, on-site gym, and take advantage of our yearly $250 contribution to your sports team fees.
- Career Growth: Take advantage of learning and development opportunities to advance your career.
How to Apply
Apply through Seek with your application (including a cover letter telling us why you'd be great for the role), and we’re also rather keen to welcome the best applicant into our fun, fast-paced and rewarding workplace!
Customer Service Officer
Bulk Nutrients is Australia’s leading direct-to-customer supplier of sports and nutritional supplements. We're an Employer of Choice and proud to develop, manufacture, and dispatch all our products in Southern Tasmania.
We’re looking for a friendly, customer-focused Customer Service Officer to join our high-performing Customer Service team. You’ll be the voice of Bulk Nutrients, delivering clear, professional, and empathetic support to our customers across phone, email, and live chat. This role is perfect for someone who enjoys problem-solving, takes ownership of customer issues, and thrives in a fast-paced, team-oriented environment.
The role is based at Huntingfield, in southern Tasmania and is a genuine full-time role (Monday to Friday, 8:54am–5:00pm) so you can enjoy your evenings and weekends outside of work.
In this role, you will:
- Answer customer enquiries via phone, email, and live chat
- Provide friendly, accurate advice on orders, products, ingredients, and company policies
- Take responsibility for resolving customer issues from start to finish
- Use internal systems (eg Zendesk, CRM, order management tools) to optimise the customer experience
- Liaise with internal teams and external partners such as Australia Post
- Accurately record notes, orders, and follow-up actions
- Maintain a consistently high level of customer satisfaction
- Work collaboratively with the wider team to support shared goals
What we are looking for
- Excellent written and spoken English, with clear and confident communication
- A friendly, patient, and professional approach to customer service
- The ability to remain calm and empathetic when handling frustrated customers
- Strong problem-solving skills and a sense of ownership
- Willingness to learn product ranges, ingredients, and company policies
- Comfort using CRM, order management, and phone systems (or enthusiasm to learn)
- Openness to new technology and platforms as we transition into AI-supported tools
- A team-first mindset and willingness to support others
Why Join Bulk Nutrients?
- Work with a fun, passionate team that loves what they do
- Be part of a fast-growing, community-driven brand
- Competitive salary + six-monthly staff bonus structure
- Hybrid work model, after probation, work from home up to 3 days per week
- Free access to our commercial-grade onsite gym
- Discounted supplements, blood donation leave, and $250 per year towards a sporting team membership
About Bulk Nutrients
Recently awarded an Employer of Choice, we don’t take ourselves too seriously (activewear is standard office attire). We’re all about supporting our customers’ health and fitness by making quality supplements affordable. We also value diversity, meaningful employment, and providing our team with a genuine sense of purpose.
How to Apply
Apply through Seek with your resume and cover letter. Be sure to outline why you’d be a great fit for the Bulk Nutrients Customer Service team.
